Friday, April 4, 2008

Lake freighters get going despite ice

Lake freighters get going despite ice

By Joe Knaapen

Gannett Wisconsin Media
March 26, 2008

STURGEON BAY -- The winter fleet at Bay Shipbuilding Co. has begun the annual spring migration to the Soo Locks.

Four freighters — the 1,000-footers Paul R. Tregurtha and Edgar B. Speer, and the 767-foot Arthur M. Anderson and the 806-foot Charles M. Beeghly — left Sturgeon Bay Sunday in the race to be first through the locks at Sault Ste. Marie.

The freighters ran into heavy ice on Green Bay, and were delayed despite tracks cut by the Coast Guard cutter Mackinaw and maintained by the cutter Mobile Bay and commercial tugs.

The freighters coming out of Bay Ship lost the race to the Cason J. Calloway, which sailed out of Erie, Pa., and was first through the Soo.

“There’s plate ice out there a couple of feet thick,” said Lt. Cdr. Matt Smith, commander of the Mobile Bay, which makes its home port in Sturgeon Bay.

After the Mackinaw cut a track south to Sturgeon Bay and returned back north to the Soo, Smith said the Mobile Bay was assigned to keep the path open for commercial traffic. Temperatures turned cold over the weekend, however, bringing ice back into the cut.

While the commercial tug Erica Kobasic out of Escanaba handled close escort work, the Mobile Bay widened the track north from the Sherwood Point light at the mouth of Sturgeon Bay to the Rock Island Passage, which connects Green Bay to Lake Michigan between Rock Island and Michigan’s Garden Peninsula.

Starting Tuesday, the Mobile Bay began cutting a track from Sherwood Point south to Green Bay, opening its port to ship traffic, Smith said.

The opening of the Soo Locks each spring begins the commercial shipping season on the Great Lakes.

The locks and St. Mary’s River provide a link between Lake Superior — where iron ore mined in Minnesota is stockpiled at shore ports — and the lower lakes, where mills that use the raw material line the shores from southeastern Wisconsin to upstate New York.

Traditionally, according to the U.S. Army Corps of Engineers, which operates the locks, more than 4,000 vessels carry up to 90 million tons of cargo through the locks every year. Most vessels transport iron ore; others carry coal, grain or stone.

North of the Soo, the Mackinaw has laid out tracks in ice 2-4 feet thick since March 14, said Lt. Cdr. John Little, who commands the Coast Guard’s largest and newest ice-breaker.

The 240-foot Mackinaw cut paths north from the locks to Whitefish Point, where freighters can find open water heading toward Minnesota ports such as Duluth, Taconite Harbor and Twin Harbors.

The Mackinaw escorted the through the locks early March 25, and ready for the next two northbound freighters and the southbound 1,000-foot Edwin Gott, which was downbound from Twin Harbors, Minn., with taconite for Gary, Ind.

The season has been Mackinaw’s busiest, said Little, who commanded Mobile Bay out of Sturgeon Bay a few years ago.

So far this month, the Mackinaw, which was commissioned in 2006, has served as host to Coast Guard Commandant Adm. Thad Allan and a crew from the Weather Channel.

At Bay Ship, the ship movement means the crew of about 700 workers are under pressure to put the finishing touches on myriad details needed to put the winter fleet — 18 ships this season — back to work.

Nine freighters remain in port and most are expected to be gone by the end of March.

The phrase “winter fleet” applies to all the ships — from ferry boats to superfreighters — that make Bay Ship their home for the winter for repairs, inspections, surveys or offseason docking.

“We had a lot of late arrivals, boats coming in in mid-March,” said Todd Thayse, who manages repair services at Bay Ship.

By the end of the week, he added, all but three ships will have cleared the yard in Sturgeon Bay.

“There was heavy cargo demand, so they stayed out for an additional trip,” Thayse said of the ore carriers. “The steel industry is strong, so the demand is there for them to get back out there.”

Since mid-January, Bay Ship has worked three shift, seven days a week to get the repairs completed on time for captains and owners who are anxious to resume moving cargo, Thayse said.

“Everybody is trying to get out,” Thayse said. “They have to be careful because there’s heavy plate ice out there. The winds can move the plates, and take the ships right along with it.”

Demand was so heavy, Thayse said, that three freighters — the 1,000-footers Burns Harbor and Stewart J. Cort and 728-foot Joe Block — wintering in Milwaukee under the Bay Ship umbrella left earlier this month to haul taconite out of Escanaba.

Heavy ice conditions on Green Bay are helping convince some captains to use the ship canal and go east out of Bay Ship through Sturgeon Bay to Lake Michigan, Thayse said.

The captains are weighing the time savings and risks of traveling on low water through two downtown bridges and the Bayview Bridge over State 42-57 compared with potential delays in heavy ice by going west to Green Bay and north to Rock Island.

WEATHER NOTE

Investigating Weather Systems in the Montessori Classroom

North Carolina is in a severe drought. Currently, we are short approximately 10.5 inches of rain for the past two years. Severe water restrictions are in effect and hearing that neighboring towns have less than 100 days of water left is a frequent occurrence. That being said, we are entering our rainy spring season which also brings months of tornado warnings. Naturally curious, children want to know what causes weather, especially severe weather.

The Montessori classroom is a great place for children to learn, explore, and research naturally occurring phenomenon such as thunderstorms, hurricanes, and tornados. These concepts are usually introduced during the upper elementary years. Here, in North Carolina, we experience both hurricanes and tornados and this is enough to spur discussion and interest. If you live someplace where these weather systems do not occur, you can peak student interest by announcing that there are approximately 40,000 thunderstorms around the globe each day and that the class will have an opportunity to investigate how thunderstorms, hurricanes, and tornados form.

Before presenting these lessons to the children, it is important to have illustrative charts made of sea and land breezes, cold fronts, and warm fronts, as well as a map of high and low pressure systems and a variety of photographs (or video) of thunderstorms, hurricanes, and tornados. There is also a variety of vocabulary that needs to be explained before children can begin their investigations.

  • Sea breeze
  • Land breeze
  • Cold front
  • Warm front
  • High pressure system
  • Low pressure system
  • Convection
  • Coriolis effect

It may be helpful to watch the weather reports together over a period of several days in order to discuss and understand the terminology. You might also gather the weather report over a period of about two weeks and make predictions as a class as to what weather will be developing.

For more information for teachers, visit the National Hurricane Center website.

For informative, interactive games for students, visit Federal Emergency Management Agency website.

NAMC’s Upper Elementary Physical Geography curriculum manual provides background information and presentations on many weather related topics, including: Weather Systems and Weather Maps, Investigating Hurricanes and Thunderstorms, and Investigating Cold and Warm Fronts.




Tornado preparation key in central Illinois

With twister season under way, being ready for disaster is vital

Wednesday, April 2, 2008

Peoria - When it comes to natural disasters, preparation is of the utmost importance.

With that in mind, the American Red Cross is urging people to take steps today to prepare for the tornadoes of tomorrow.

Tornado season officially began Tuesday, and will run through the end of June. And while central Illinois lies on the outskirts of the infamous Tornado Alley, the area is certainly no stranger to twisters.

Of the 15 counties in Illinois that have seen the most tornadoes since 1950, Tazewell and Woodford counties rank fifth and seventh, respectively. Then take into account that Illinois is annually one of the most affected states by twisters - 41 per year - and early precaution seems like a no-brainer.

"It is incredibly important," American Red Cross Central Illinois Chapter communications director Vickie Parry said. "The threat is very real, probably one of the more real threats of disasters we have in central Illinois. They can happen at anytime."

Which makes preparation all the more important, said Mike Hardiman, a meteorologist at the National Weather Service in Lincoln. He said since tornadoes are typically not easy to forecast on a long-term scale, people should always be cautious of severe weather possibilities.

"Absolutely it makes it important for preparation, because we don't necessarily have the means to know when tornadoes can happen," Hardiman said. "But one could say that since we had an active winter, we could have an active spring."

Just the thought of a spring more active than Peoria's winter ought to prompt action.

"We can't prevent them, but we can certainly help people be more prepared so they can be more safe," Parry said.

Parry said traditional tips such as seeking shelter in a basement or a low-lying area are always relevant, but smaller details are just as vital.

Making sure children know what county they live in and how to locate it on a map can make a big difference as tornado warnings and watches are typically issued on a county-by-county basis. Also knowing the difference between a tornado warning and watch is valuable. A watch is when the threat of a tornado exists while a warning means a tornado has already touched ground.

"What we find is that kids, especially if they are watching TV, know they live in Peoria or Morton or wherever," Parry said. "But they may not know what county they live in, and that is important. If people can just take a few minutes to talk with their families on what to do in case of an emergency, it can go a long way."

Brian Feldt can be reached at 686-3194 or bfeldt@pjstar.com.

MARITIME NOTE

Salvager tells of Napoli operation

OTTERY Rotarians had an insight into the salvage of the MSC Napoli thanks to a visit from a salvage expert working on the job.

Kees Van Essen, the senior salvage manager from Dutch company SMIT, arrived at the Tumbling Weir Hotel this week to give a detailed view of the company's work on the stricken ship.

The hastily convened meeting covered the whole incident from the ship's grounding, in Janaury 2007, when high seas caused it to lose containers off the coast at Branscombe.

It also covered its unloading and subsequent removal.

Otter Valley Rotarian Chris Pink said: "It was a real coup for Ottery to have him come from Holland and speak.

"I sent him an e-mail and he said maybe but, as he was so busy, he could not commit."

Mr Pink said he then received a surprise phone call last week to say SMIT would cover the expenses and Mr Essen would be available on Tuesday evening."

Mr Pink said: "It was a fascinating evening and Rotarians from across the area came to hear him detail the whole picture from start to finish.

"It gave a real insight into the difficulties they faced as storms continued to damage containers throughout the operation.

"He had a massive amount of experience from previous incidents such as the Sea Empress."

Mr Pink managed to secure Mr Van Essen through his own contacts in the shipping industry.

Prior to retirement he was the secretary of the International Maritime Organisation, the United Nations' specialised agency responsible for improving maritime safety and preventing pollution from ships.

The talk was part of a programme of events to increase membership of the Otter Valley Rotary Club.


Enjoy your weekend!

RS

Thursday, April 3, 2008

Board Investigates Alaska Ranger

Board Investigates Alaska Ranger

DUTCH HARBOR, Alaska - The Marine Board of Investigation into the Alaska Ranger casualty began Monday's session by taking testimony from Capt. Craig Lloyd, Commanding Officer of the Coast Guard Cutter Munro.

According to Lloyd's testimony the Munro received the Alaska Ranger's mayday at 2:52 a.m.

Munro immediately made best speed to the Alaska Ranger's position, using their turbine engines, which propels the ship faster than the diesel engines. At 5:55 a.m. the Munro launched their helicopter. They were about 50 miles away.

Due to the stops they had to make to accommodate helicopter operations they did not reach the scene before the helicopters and the Alaska Warrior picked up the crew of the Alaska Ranger.

The MH-60 Jayhawk helicopter was unable to lower the survivors they had on board to the Alaska Warrior due to icy decks and rigging in the way of the basket.

The helicopter radioed at 6:12 a.m. to the Munro that they were en route with survivors that needed emergency medical care.

At 6:44 the helicopter crew began lowering survivors. Of the 12 survivors onboard the helicopter nine were ambulatory and three were non-ambulatory. As the 12th member was lowered the helicopter crew passed that that was the last survivor on board.

The MH-60 helicopter began to conduct in-flight refueling (HIFR). Usually this operation takes 15 minutes and the ship stays at minimal speed.

The Munro broke off the HIFR with the MH-60 in order to dash to rendezvous with the HH-65 helicopter, which was fuel critical. The HH-65 landed on board with five survivors and 18 minutes of fuel left until splash down. The MH-60 later returned with four more crewmembers onboard.

A total of 21 crewmembers were delivered to the Munro. One man was non-responsive; he was immediately taken to sickbay where the medical crewmen conducted CPR and intubated the crewman. CPR efforts continued for 45 minutes before the flight surgeon directed them to cease efforts.

The Munro departed at 11:00 a.m. when it appeared all Alaska Ranger crewmembers were accounted for. At 12:35 p.m. Coast Guard District 17 North Pacific Rescue Coordination Center notified the Munro that one crewman still missing. The Munro returned to the scene and resumed search operations.

Lloyd said the discrepancy in numbers was noted during the flight operations but the crew was more focused on getting the helicopter refueled and back to the scene to rescue more crew.

The Munro conducted drug and alcohol testing on the helicopter crew as directed by District 17 NPRCC.

During the search for the missing crewman, Satoshi Konno, Lloyd said, "We saw a lot of debris. The MH-60 swimmer was lowered into the life rafts to check for survivors."

The lawyers for the Fishing Company of Alaska did question Lloyd for clarification on operations and the timeline of events.

Evan Holmes, of Neosho, Missouri, was next to testify. He was the factory manager on the Alaska Ranger and had worked on board the Alaska Ranger for about two years. He was a shift leader and became the factory manager on the previous underway tri. Holmes worked a 12 hours on six hours off schedule.

According to Holmes it was about 2 a.m. and he had gone to the galley to watch a movie. The telephone began to ring in the galley. "I thought someone was playing with the phone," he said. Then phone in the kitchen portion of the galley was ringing too.

Holmes ran up to the bridge to see if something was going on but before he reached it David Silveira told them they were taking on water in the ramp room.

Holmes and Chris Cossich, both members of the emergency squad, made their way to the ramp room on the port side through the factory and the harbor generator room. They saw a foot to a foot and a half of water in the ramp room.

"We didn't have our boots on," said Holmes. Holmes had on tennis shoes and Cossich was wearing flip-flops. They did not want to go through the water to the portable dewatering pump next to the bench in the shop, but decided to in order to get the pump. Holmes, Cossich, Indio Sol and another crewman began setting up the pump.

Before they fired up the pump the crew was directed to the wheelhouse to don survival suits by the Assistant Engineer Lundy. Holmes put the hose back inside the door, but left the watertight door open because more crewmen were coming up the stairs behind him. Holmes went through the house to make sure no crewmembers were still in any staterooms.

In the wheelhouse he donned his survival suit and heard the mayday call being made by Silveira, the Mate. Holmes confirmed what other crewmen have said that after donning their suits they rotated through the wheelhouse to stay warm until they abandoned ship.

Holmes said they took a roll call to make sure everyone was accounted for. He also stated the stern was sitting lower. A wave came over the stern and washed the nets into the sea. After the wave came over the stern the ship took an "unnatural shake to it and a hard list to starboard," said Holmes. He said the vessel stayed rolled over to starboard.

"You got your normal rolls in the ocean, but it felt like a rogue wave that hit real hard and it shook," said Holmes.

Once the ship rolled the crew was directed by the Captain to launch the rafts. Holmes saw two of the rafts inflate in the water. They were tied to the rail, but one broke away.

Holmes said he was probably the fifth man in the water. He held onto the line to his raft at first, but waves began to pull him under so he let go. "It was so strong pulling underneath," said Holmes. "So it was let go or drown right there."

He and two other crewmen hooked up to form a chain. A helicopter rescued all three; the helicopter crew tried to lower him to the Alaska Warrior, but decided it was too risky and delivered Holmes and the other crewmen to the Coast Guard Cutter Munro.

The board asked for more clarification on the factory operations, shipboard operations and the role of the Japanese fish master. When asked what the role of the fish master was Holmes replied, "Find the fish!" The fish master also made sure the nets were set correctly and occasionally observed the factory operations.

When asked about the drug and alcohol policy Holmes said the company has a no tolerance policy. He also confirmed that a crewman had been let go at the end of the previous voyage for coming back to the boat smelling of alcohol and being obnoxious. He never observed anyone drinking at sea.

The lawyers for the company asked a few clarifying questions before Holmes was released.

Following Holmes testimony the Board called Gwen Raines, one of two National Marine Fisheries Observers who were the Alaska Ranger.

Raines made one short voyage to the Pribilof Islands before returning to Dutch Harbor. She remarked that the fishing was unremarkable, but that there was a lot of ice around. She had just come from fishing in the ice so it didn't strike her as odd.

After returning to Dutch harbor to offload fish and change nets, the Alaska Ranger left on the fateful voyage. Raines stated that the vessel had a port list at departure. She said the crew indicated the full fuel tanks tended to give the ship a port list. They explained to her that after some of the fuel was used up the vessel would even out. She said the list and steaming in the trough of the waves made for a miserable ride.

Raines was asleep in her rack when the phone rang. She answered and there was no one on the line so she proceeded to the wheelhouse to see if they had been trying to reach her. When she reached the wheelhouse Silveira said, "This is bad - really, really bad." She heard Rodney Lundy, the Assistant Engineer, telling Silveira that there was water in the rudder room.

She saw Lundy and the emergency crew go below to partition off the areas that had flooding to save the ship. She said the Chief Engineer, Daniel Cook, wanted to prevent it from reaching the engine room. Raines said the crew was gone at least 30 minutes. She became concerned about the duration they were gone.

Meanwhile on the bridge, Silveira was communicating to the Alaska Warrior and made the mayday call to the Coast Guard. He kept a five-minute communications schedule with the Coast Guard.

The engines started to sputter and the lights flickered. Shortly after that Silveira stated he had lost steering and the vessel was moving astern.

Raines had put on her survival suit and Lundy activated her emergency position radio-indicating beacon on the wrist of her suit. She had Lundy activate it because the gloves on survival suit did not allow her to do so herself.

She said she went to her raft assignment and when it was launched they couldn't see if it deployed. She called back to Silveira. He started to come out of the wheelhouse to assess the situation and the painter line to the raft parted.

On the other side the painter was still connected to the raft, but it was a long way down. She saw one man climb down. She attempted to do the same, but fell into the water. Once in the water she found the painter and pulled herself to the life raft. She said two of the Japanese technicians pulled her in. She did not watch the ship go down, but did listen to the conversations of others. They said the vessel sank in about 15 minutes.

Raines was asked about the condition of the vessel. She recalled a laundry list of safety items that she has to inspect to determine if she should sail on a vessel. She said several items on the list must be correct or she is not allowed to get underway on the vessel. There are also discretionary items. She was concerned with two items, but decided to remain on board and report the items later.

When asked about drills she said only one was conducted while she was onboard. It took place at 2 a.m. and consisted of the crew mustering and describing where they would be and what their duties were in such a situation. Raines said they never discussed abandon ship procedures.

The board inspected the survival suits from the Alaska Ranger's crew at the Dutch Harbor fire station today. Some minor damages were noted.

The board will reconvene Tuesday at 9 a.m. and will hear testimony from two of the Japanese crew with the assistance of an interpreter.

MARITIME NOTES

Disaster Response

When G.A.P. Adventures learned its signature cruise ship was sinking off Antarctica last fall, its crisis management team kicked into action.

David Pett, Financial Post Business
Published: Tuesday, April 01, 2008


When Bruce Poon Tip's phone rang in the dying hours of Nov. 22, 2007, the founder and CEO of Toronto-based G.A.P. Adventures Inc. wasn't too concerned. Jeff Russill, the travel outfitter's director of product and operations, was on the line from his home in Toronto. Russill explained that Richard Heller, the company's expeditions coordinator, had just received a call from the Swedish-based tactical team for the company's prized cruise ship, the Merchant Vessel Explorer. It had hit an unidentified object, assumed to be ice, just south of the South Shetland Islands off Antarctica.

The Explorer, Russill noted, was stable and the crew was busy assessing the damage. All 154 people on board, meanwhile, were safe. "Jeff told me it was a manageable situation and I wasn't too worried about it, so I went back to bed," 41-year-old Poon Tip recalls. But less than half an hour later, the phone rang again. This time, Poon Tip was expecting the worst.

Russill explained that the ship had a hole torn in its hull, and water was accumulating in the lower deck. Captain Bengt Wiman had given the mayday signal and rescue ships were headed towards the scene. The bilge pumps were removing water and passengers were gathering in the muster room on the top deck.

Russill told Poon Tip that they needed to assemble G.A.P.'s critical incident management (CIM) team, a group of staff who had been selected in advance to handle a potential crisis. Poon Tip rattled off the names of the CIM members he thought they would need, and Russill quickly phoned them. Within the hour, they had gathered at the company's offices in downtown Toronto. When Poon Tip entered the makeshift "war room," a third floor back office, the rest of the team, consisting of Russill, Heller and Frank Schuran, vice-president of product and operations, gave him more details on the situation.

For Poon Tip, the business he had built from the ground up was now precariously adrift in icy waters half a world away. A ship was sinking, lives were on the line and Poon Tip and his colleagues knew that how they handled the situation would determine the passengers' fate and the fate of their company. In the hours that followed, they would struggle to make decisions and stay on top of the far-flung events as the Explorer was evacuated, passengers were rescued and the ship sank. In the weeks that followed, G.A.P.'s management would deal with the incident's aftermath, trying to make peace with clients and insurers and rebuild their business. The events - and G.A.P.'s handling of them - provide lessons to other companies that could potentially face crises of their own.

Poon had spent 17 years building G.A.P., which he started in a Toronto garage. Since then, the company had grown into the world's largest adventure travel outfitter, with annual sales of $120 million. It was considered the best by various industry experts, including National Geographic Adventure magazine, which rated the company the top "do it all" outfitter on the planet last fall.

A large part of G.A.P.'s success was due to its 2004 purchase of the MV Explorer. The iconic boat, known as the "little red ship" for its brightly painted hull, was the first cruise ship specifically designed to sail the waters off Antarctica. Since its initial expeditionary cruise in the South Pole region in 1969, it has become one of the most well-travelled cruise ships in history. Buying the Explorer helped legitimize G.A.P. Adventures, moving the company from a simple "backpackers" travel agency, to a big time adventure outfitter famous the world over for its polar expeditions.

With more than 1,000 tours worldwide and 70,000 customers a year, Poon Tip knew the company was likely to run into emergency situations from time to time. Over the past few years, efforts were made to develop the company's emergency response process. At the heart of the plan is the critical incident management team. When a potential emergency situation arises, each one of G.A.P. Adventures' department heads is authorized to call a CIM meeting to order. In the past year, meetings were called to co-ordinate tasks following the Peru earthquake and the outbreak of civil unrest in Kenya. In less severe cases, a simple e-mail to team members has sufficed. The end result can be as simple as posting a travel advisory on the G.A.P. website, or it can involve a trip cancellation or passenger evacuation. The Explorer incident, however, would put the company's CIM team to the test.

After the team arrived, the war room, with its brick walls and exposed duct-strewn ceilings, quickly filled with energy. Laptops hummed, phones beeped and voices crackled over the speakerphone the group was using to communicate with the ship's tactical team in Sweden, which was relaying information to G.A.P.'s Toronto office from the boat's crew. They all hoped they wouldn't need to rely on rescue ships for assistance, and planned to patch the Explorer's hull and return the ship to Ushuaia, Argentina, where the cruise had departed from 12 days earlier.

As voices on the speakerphone continually updated the team on the ship's status and safety of passengers, Heller, with assistance from the others, completed his predetermined task of phoning embassies, insurers and the search and rescue centre for the region. The team members also notified the nearest oil pollution response centre in Punta Arenas, Chile, and the agencies that employed the ship's crew.

The CIM team simultaneously updated the voice mail message and website with information on the situation, and set up phone hotlines to handle calls from passengers' family, friends and travel agents. As the night turned to day, G.A.P.'s customer service representatives began phoning passengers' emergency contacts.

The war room was a high-stress environment, made worse by the fact that the CIM team was so far from the scene of the incident. It was frustrating because it was difficult for them to gauge just how things were progressing.

After more than an hour in the war room, the team received distressing news from their Swedish colleagues: The ship's bilge pumps were overwhelmed and the engine rooms had flooded, causing the boat to lose power. The Explorer was now listing noticeably and drifting towards another sizable ice patch. Knowing the closer it got to the ice, the harder it would be to offload passengers safely, Captain Wiman decided to get passengers and the majority of the crew in lifeboats. Most of the crew would divert their energies from saving the ship to executing the evacuation.

The captain and selected crew remained onboard in a last gasp effort to save the vessel. Instead, the listing worsened, and after a couple of hours, Captain Wiman made the final call to abandon ship. Some 15 hours later, the MV Explorer sank to the bottom of the ocean. "It was a big decision to abandon ship," Poon Tip says. "Up to that point, many of us were sure it could be saved. But ultimately, the concern is for the passengers. When you've exhausted all options and it becomes unsafe, you have to do what's prudent to save the passengers, as opposed to what's financially prudent - saving the ship."

Although it was second nature for Poon Tip to call the shots, he knew it was best to follow protocol and allow his team to do their jobs. But Poon Tip still had to show he was in charge. Some staff coming into the building for their regular shifts were in tears; others were curled up on the floor, crying. He fired off an e-mail to staff to commend them for their handling of the crisis so far and urged them to keep working together. "This was a very emotional and devastating thing to happen and people were relying on me for energy at the lowest points," he says. "There were times when I felt like it could fall apart, with the emotions that were going through everybody, especially in the war room."

With passengers now crammed in lifeboats, battling swells of up to two metres, the CIM team turned its focus to the potential rescue vessels, which were still more than four hours away. Although it wasn't the closest boat to the Explorer, the CIM team agreed that the Norwegian cruise ship MS Nordnorge was the ideal ship to handle the rescue. Poon Tip got on the phone and started negotiating with the ship's owner. With some 200 empty cabins, the Nordnorge could accommodate all of the Explorer's passengers comfortably. The ship also had medical services and plenty of food and drink - including a well-stocked bar that many stressed passengers would later take full advantage of.

By 3 a.m. ET, the Explorer was an international news story, headlining morning programs in Europe. In fact, even before the CIM team was assembled, members were being called on their cellphones by reporters eager for a scoop. By dawn in Toronto, most news outlets around the world had mentioned the incident.

Conspicuously absent at the war room table in the early hours of the crisis was Susan Hayes, G.A.P.'s vice-president of marketing. She wasn't notified until close to 3:30 a.m. "It was one of the worst decisions I made," Poon Tip says. Until Hayes was woken up, the rest of the CIM team had to answer the media barrage themselves, adding undue stress to an already tense situation.

"From the time I woke up, I did my first phone interview live on the BBC about five minutes after," Hayes says. "I was undressed for four hours and couldn't get in my car to go to the office. My cellphone voice mail was full, my home voice mail was full and every time I tried to place an outgoing call, an incoming call came in. It was just non-stop from the moment I woke up."

Despite only talking briefly with her colleagues, Hayes was able to accurately inform the media of the passengers' status and provide names and countries of origin. Hayes quickly took the tone with the media that G.A.P. was in control of the situation.

For days, outside scrutiny was relentless. Poon Tip recalls journalists staking out his home and making unwanted phone calls to family and friends. They even followed him to his local gym and waited as he worked out on the treadmill. At times, journalists' lines of questioning were extremely antagonistic. "It was like everyone was out to get us," Hayes says. Case in point was an early story regarding a May 2007 ship inspection that uncovered safety deficiencies, such as problems with watertight doors, improperly maintained lifeboats and missing search and rescue plans. Hayes was quick to set the record straight, pointing out that the deficiencies had been dealt with and the boat had been cleared for sailing by the appropriate authorities.


The passengers drifted for five hours before the Nordnorge arrived on the scene and lifted the evacuees on board. Although everyone was safe, it was hardly the end of the story for G.A.P. - the company's handling of events after the rescue would become fodder for Internet chatter and customer complaints that would occupy the staff for weeks to come.

Passengers travelled on the Nordnorge to international research stations on King George Island, where passengers washed up, ate and got some much needed sleep. G.A.P. had arranged for the Chilean Air Force to airlift passengers to Punta Arenas, Chile over the next couple of days.

In Punta Arenas, G.A.P. Adventures officials gave each passenger a US$200 voucher for a department store that had opened during off hours at the request of the Chilean government. Having lost everything but the clothes on their backs, passengers Rob and Cheryl Beck say the shopping excursion was a welcome treat after such a horrible ordeal. "To get clean clothes and regular shoes on our feet, it made us feel human again," says Cheryl.

Up to this juncture in the crisis, the couple from Edmonton was generally thankful for the rescue effort. Despite the lingering concerns about the evacuation, including overcrowding and broken engines on many of the lifeboats, the Becks never doubted the sincerity and hard work that G.A.P. put in to secure their safety. Unfortunately, for them and many other passengers, the goodwill towards the company began to chip away in Punta Arenas.

To start, the couple says counselling services were never offered. They also complain that efforts to reschedule flights home were complicated because G.A.P. representatives on the scene had no financial authority to book seats that weren't in economy class. The biggest grievance, however, revolves around the compensation G.A.P. originally provided to passengers. Each passenger was mailed a cheque for US$9,300 as reimbursement for the cost of the trip and personal belongings lost with the ship. In the Becks' case, the compensation didn't come close to covering the full cost of the trip, despite alleged promises back in Punta Arenas that a full refund would be forthcoming. After complaining, the couple ended up getting close to a full refund, but both Rob and Cheryl remain bitter. To this date, they say G.A.P. has not adequately apologized for the ordeal they were put through.

In response, Susan Hayes says counselling was offered, although she admits some passengers may not have been informed about the service. As for the flights home and refunds, Hayes says G.A.P. officials had arguments with the insurers on how the passengers should be compensated, but ultimately were forced to defer to their insurance company. "Once the boat sank, a lot of decision-making abilities were stripped from us by the insurance company, and we struggled with that," says Hayes. "Had we been in charge, we would have handled things differently."

In February, three months after the sinking of the Explorer, a sombre mood lingers in G.A.P.'s Toronto office. Even though overall, management is proud of the way the crisis dealt with, there's a sense that certain aspects could have been handled better. They're still spending time dealing with the logistical, financial and emotional aftermath of the incident. "When we bought the ship, it showed our innovation, our creativity and our motivation," says Poon Tip. "The Antarctic expedition really defined us, so to lose it was, in some respects, to lose a family member."

G.A.P. management are consulting with lawyers, in anticipation that some passengers might file lawsuits in an attempt to get increased compensation. Poon Tip and his colleagues are also pro-viding information to investigators from the Liberian International Ship and Corp. Registry, where the ship was registered. They have also been working to improve its emergency response procedures, creating a formal document outlining when a CIM should be called to order and who should be involved.

The accident also had a big financial impact on the company. The cost of the ship was covered by insurance, but G.A.P. was forced to cancel its Antarctic expeditions for two months, costing the company millions. (G.A.P. is a private company and won't release exact figures.) However, the company moved quickly to stem the losses. Just one week after the sinking, Schuran went to Russia, where he chartered a 68-passenger cruise ship, the Polaris, in order to save half of the company's Antarctic cruise season. Chartering the boat cost the company a fortune, but it sent an important message to passengers and business partners that G.A.P. Adventures was not abandoning the route. "We'll return the Antarctic route to profitability in the next few years," says Poon Tip.

Despite the lingering anger from some passengers, Martha Chapman, a PR specialist with Tourism Marketing International who rescheduled clients' travel plans after the September 11 attacks and has managed evacuations from the Caribbean during hurricanes, praises G.A.P.'s handling of the crisis. She says that by acting swiftly and decisively, the company has maintained its positive reputation. "I haven't heard anyone in the industry badmouthing G.A.P.," she says. "They had a plan, and under the circumstances, they looked good in the media and handled the situation as best they could." In a strange way, she adds, the accident has brought awareness of the company to a whole new audience.

The biggest validation that G.A.P. handled the crisis well is the response from travel-loving members of the public. In February, just three months after the sinking, G.A.P.'s business was bullish, with bookings up 41% year-over-year in all areas. Today, more passengers than ever are on its waiting lists. The company's business partners, meanwhile, are standing by G.A.P. as it decides its next steps in Antarctica. "We look at this as one of our lowest moments and one of our proudest moments," Poon Tip says. "The crisis showed the world the level at which we're able to perform. Although you prepare for these things, you can never really be ready, so when you're given the opportunity to prove yourself in very tragic situations, it's quite uplifting."

The media and disaster: amplifying the crisis

From the sinking of the Titantic to the recent tainted pet food recall, the media have always been keen to cover disasters. But how companies handle crises first became a staple in the news in the late '60s and '70s, when broadcast media was coming of age, putting companies' actions under greater scrutiny.

One well-known incident was the massive 1978 Firestone tire recall. The company wasn't cooperative with regulators, and management blamed consumers, claiming tires were under-inflated and poorly maintained. Eventually, the company paid millions in compensation and business schools wrote case studies about Firestone's poor decision-making.

In contrast, the 1982 "Tylenol scare," when seven people died from contaminated pills, is seen as a textbook example on how to successfully manage a crisis. Parent company Johnson & Johnson's executives acted decisively, alerting hospitals and distributors and halting Tylenol production and advertising. They also quickly introduced a triple-sealed package. After briefly plummeting, Tylenol's market share quickly rebounded.

Another more recent example with obvious parallels to the Explorer was the sinking of B.C. Ferries' Queen of the North, in 2006. B.C. Ferries' reputation was tarnished after wrongly reporting that all 99 passengers and crew members were rescued. In the days that followed, the ferry operator realized that two people were unaccounted for and eventually, they were presumed dead. - David Pett

Dealing with disaster: How to avoid the worst

One day, you could be the one getting a call informing you that a disaster has happened. Managers need to be prepared: Their handling of the situation could affect the future of their company and their career. Here are some tips from crisis management experts on how to prevent and manage a crisis, and deal with the aftermath.

Identify potential crises. Take note of the functions and processes that are critical to your business and what would happen if they failed. A crisis can be physical (i.e., fire, earthquake or terrorism), involve a threat to your reputation (i.e., doing business with a controversial partner) or involve a major business interruption (i.e., computer systems fail).

Set up a crisis management team. A small group of executives should develop a document that lays out procedures for a crisis. "It is absolutely crucial that the team works through a simulated crisis, which involves having a facilitator introduce things like news bulletins and crucial decisions that need to be made," says London, U.K.-based crisis management expert Peter Power.

Prepare your planning room. It's important to set up your planning room with at least three televisions and the ability to record all breaking news broadcasts that involve your company.

Make it clear who will speak to the media. Immediately announce internally that the only people who should communicate with the outside world are the crisis team members. Your team should have media training specific to a crisis situation. Handling the media when you have hundreds of interview requests is quite different than when you're promoting a product.

Move quickly. The first few hours after a crisis are the most important because the media often builds upon that information. Martha Chapman, a PR specialist with Tourism Marketing International, says "a fast reaction is crucial to surviving a crisis with a good reputation."

Provide your stakeholders with some means of giving you feedback. Jonathan Bernstein of California-based Bernstein Crisis Management Inc. suggests putting a feedback form on your website, creating a blog with comments or setting up a toll-free number.

Let your stakeholders know everything is under control. Perception is everything. If people see you getting on with regular operations, they'll be more likely to do business with you again.

- Shereen Dindar

RS


Wednesday, April 2, 2008

Calm after the storm

Calm after the storm

Tourism in Fiji was floored by the 2006 coup. But the island nation has plenty to offer and little to fear. Peter Bingham reports.

Fiji's greatest earner is on the ropes.

Tourism, which outstrips sugar cane production for income, is reeling from its third sucker punch in 20 years.

People from the main markets of Australia and New Zealand have stayed away in droves since the December, 2006 coup led by Colonel Frank Bainimarama.

It floored the industry after the governments of the trans-Tasman neighbours slapped grade one travel warnings on the island republic.

The flow of visitors from Australasia dried up overnight just as it did following the coups of 1987 (Sitiveni Rabuka) and 2000 (George Speight).

There are other pressing problems facing this interim regime such as corruption, drugs, street crime, roading, inflation and unemployment.

But tourism is its backbone and the industry is just staying afloat thanks to support from Europe, Asia, and the Americas.

Scraping itself back off the canvas is the Fiji Islands Visitors Bureau which has the job of getting Kiwis and Ockers back on its beaches.

And it has lofty aims.

"We have a target of 570,000 tourists in 2008 and we hope at least 100,000 of those will be Kiwis," Tom Valentine, the bureau's senior marketing officer, said.

"We have to be smart with our marketing. There is tough competition from our rivals in Indonesia, Singapore, Hong Kong and Thailand and our budget is minute compared to theirs."

By smart he means concentrating on things such as Fiji's allure as a wedding venue.

"That's a growth business. Someone gets married in Fiji every day and more and more tourists are tying the knot at our resorts or on our beaches."

Diving, water sports, cruising and backpacking are other top attractions.

The bureau was well aware of the dangers of dependence on Kiwis and Australians.

"We are always diversifying and can't rely on the golden goose to keep laying eggs. Recently Gordon Brown (England's new PM) agreed to wear a red flower behind his ear and appear on our advertising in London. We had huge hits on our website but their press took exception to their PM being involved in such a campaign and we had to stop."

You can't fault the optimism and enthusiasm of the bureau and inviting journalists over to view the state of the republic under military rule is part of the campaign.

Suva (Mr Bainimarama's base), was not part of the itinerary but there was no sign of the military anywhere else other than the Fiji Army's sevens team at a tournament in Nadi (they won it after a protest).

The first stop was two days at the Warwick Fiji Resort and Spa on the Coral Coast about midway between Nadi and Suva.

The second stint involved 48 hours on Tai (Beachcomber) Island and then two days on Denarau Island's Radisson resort.

WARWICK FIJI RESORT: A freak tidal surge caught the 250-room resort by surprise a few years ago sucking tables, chairs, fridges and other whiteware out to sea as the waters retreated.

"You should have seen them bobbing in the waves," long-time manager Jack Stark said.

"The electrical gear was ruined and the furniture "disappeared"; there were a few happy villagers I believe."

The quirk of nature didn't phase Stark. It just provided an opportunity to develop the vision he has for the resort.

"The waves smashed in to our southern end hardest and destroyed our store room. I'd been wanting to add a spa for some time so that's what we did."

This is a user-friendly resort. One wing is dedicated to family bookings and the other to adult visitors which provides welcome relief from the ankle biters. The same rules apply to the respective pools.

A wedding stopped plans for an evening meal in the Wicked Walu Restaurant, sitting atop an outcrop of rock and specialising in seafood.

Weddings are a big part of the Warwick's business. So much so that the guest pack itemises all costs from involved in tying the knot.

"Usually the biggest hiccup is couples forgetting to get a marriage licence. The office closes at 4.30pm on a Friday in Sigatoka and that's that ... no licence, no wedding.

"People see other couples getting married and want to do the same straight away," Mr Stark said.

Half an hour back down the road from the Warwick is the Kula Eco Park, Fiji's only wildlife sanctuary.

It was originally a bird park established in the 1980s but it was eventually abandoned and left in a shocking condition.

"We re-opened in 1997 with an elevated walkway and have built the park up to its current state over the past 10 years," co-owner Ramesh Chand said.

Iguana, falcon and ground frog breeding programmes are a key part of the park's business which employs 24 people.

"We are privately funded and have yet to break even but we see the park as a vital part of Fiji's education system," he said.

In their best year (2005), 40,000 people visited the park including 15,000 school children.

Illegal trade in iguana and native parrots was of concern.

"There is a case going on in Los Angeles now where a man is charged with illegally importing a pair of Fijian banded iguana with a street value of $30,000.

"We know locals have caught and traded native parrots for $100 each to passing yachties who resell them for much, much more. Fiji has no resources to control that so it is a concern."

The second tourist venue of the morning was Tavuni Fort Hill on the Sigatoka River.

It was the highly fortified settlement of Tongans who arrived on the island in the early 1800s.

It harbours the history of fierce tribal wars but lay overgrown for years once the Tongans were forced out by the British troops in 1876.

Clearing of the site began in the 1970s and once restoration was complete the fort was opened to the public in 1997.

Albert Kurivitu has been its guardian since clearing began and has a distinctive style as he tells tales of the site's bloody past.

"They were smart warriors and there were few ways to get in," he said.

"When the Fijian raiders came, many were caught and were dragged to the killing stone, held down, clubbed and carried off to be cooked and eaten."

Takeaways were born.

The killing stone remains although it mysteriously split in three once Christianity came to the island.

"Legend says it was God's way of showing the days of killing and cannibalism were over."

BEACHCOMBER ISLAND: I arrived late on this outcrop ... by about 30 years. This is the Ibiza of the South Pacific and I should have been wary when the ferry skipper announced it "was an island where the young go to get lucky". Comforting for a 54-year-old.

At first I thought I was at a conference of the illiterate.

A prominent sign clearly stated nude or topless bathing on the main beach was offensive to island staff.

Three girls couldn't read. But they could dance and were all go as the sun went down and the band tuned up.

An auction of hermit crabs for an "international" race was a highlight of the first night's entertainment and the only chance of a punt.

Marley of Jamaica won from Ronaldo of Brazil. Bruce Lee of China was scratched for wont of a bid and All Black of New Zealand (which I bought for $12) didn't get started just like in the World Cup.

This island offers cheap fare for the young tourists. Accommodation in a 90-bed dormitory goes for $88 a day which includes three meals-a-day and the food is outstanding. Drinks are extra.

This is definitely not the retreat for those in the health and safety game. The weekly visit of the supply freighter Kaiwai would have given them apoplexy.

There were the workers, unloading kegs, 44-gallon drums and other cargo in bare feet and baseball caps and not a missing digit to be seen. Even the tractor driver was shoe/bootless. What a refreshing sight.

RADISSON RESORT: Gate-controlled Denarau Island is home to a host of top-of-the-range resorts and the Radisson is as plush as they come and only three storeys.

Nothing in Fiji is more than three storeys because building law dictates no building can be higher than a mature coconut tree. I like that.

The bed in room 359 was as big as they come. You could lie crossways and still not touch the sides. Bit of a waste for a solo traveller, really.

The recreation area was massive with three pools and a shark-netted area for those preferring salt water.

But it was the Harmony Island section that intrigued me.

Not knowing quite what to expect, I ventured in and a very pleasant receptionist asked if I would like a look at one of the thatch roofed rooms.

The directions were unfortunately muddled in translation and I peeked in to an occupied unit much to the dismay of the occupant(s).

A very embarrassed Kiwi retreated to the bush with a brochure in hand.

This was a retreat to massaging bliss apparently and everything was itemised.

There was the basic 30-minute Harmony Island massage ($50), a stone massage which involved an hour of something, a four-hand massage and a massage for couples.

The last three set you back $190-apiece.

I was just sad I had run out of money.

The Radisson is directly opposite the 18th fairway of the Denarau Golf and Racquet Club, former home of the Fiji Open.

An early morning tee time was prearranged and I was joined by the only cluster of three Aussies encountered in three days.

They were good blokes, Damien (plumber), Shane (dairy farmer) and Mike (sales manager), but like me were bemused as to why Fiji re-routed its water system through the middle of the course.

In between more than a few birdies, pars, oaths and water-bound balls we did our bit for trans-Tasman relations and wondered why others from our countries took so much notice of government warnings. There is holiday danger because of the coup.

Peter Bingham travelled to Fiji courtesy of Air Pacific and the Fiji Islands Visitors Bureau.

WEATHER NOTE

Companies must plan for disasters

Dubai: The UAE's private sector needs risk assessment plans as companies need to be prepared for potential natural disasters among other risks and adopt international best practices, oficials say.

With the business continuity management system, companies will be able to assess their main operational areas, and plan and test necessary alternatives in case of disasters.

"Companies in UAE are aware of potential disasters but don't have actual plans in place," said Theuns Kotze, managing director for the Middle East and Africa, BSI, a management systems assessment services company, which is holding roadshows in the UAE this week.

Fragile

In a thriving economy such as Dubai, companies are dangerously unprepared for disaster. "A fast growing economy is fragile to potential disaster that can halt business. Companies here expect business to do well all the time, so they don't keep in mind that anything disastrous can happen," said Kotze, whose company will certify companies that have gone through the process of verified tests.

"An economy is only as strong as its ability to recover from disaster. If the companies are prepared, the economy will be prepared," Kotze said. "If companies struggle, the economy will struggle."

While natural disasters are hardly considered in Dubai, financial risks are very much assessed.

"A lot of companies are doing risk assessments as world prices go up," said Kotze. "Companies should not take risks that are not sustainable. Even if perfect alternatives cannot be found, companies need practical alternatives," he said.

The Northwest Indiana AMS/NWA Great Lakes Meteorology Conference

The 6th Annual Great Lakes Meteorology Conference will take place on April 5, 2008. It will be held at Old Town Banquet Center in Valparaiso, Indiana, and will feature keynote speaker Dr. Louis Uccellini, director of the NOAA National Centers for Environmental Prediction. Also speaking will be Dr. Jeff Trapp, Mike Umscheid, and Ginger Zee, among others.

REGISTRATION INFORMATION IS POSTED BELOW.

Doors open and registration will begin at 9 AM CST and the conference will officially begin at 10 AM CST. Continued

Watch for warning signs of severe weather

By Jim Nitz , Lincoln County Emergency Management Director

Once again, the severe weather season is approaching in Nebraska. While almost everyone is aware of the types of severe weather to be expected, there is a lot of information that people do not know, or tend to ignore, which can save your life in an emergency.

Almost everyone is familiar with the weather indicators which are indicative of pending severe weather; warm temperatures, high humidity and developing cumulus clouds indicating thunderstorm development with lightning. When these conditions are observed it is time to listen closely to the electronic media regarding weather conditions.

One of the best sources for information is a NOAA weather radio. With a NOAA radio, you can get weather forecasts as well as an alert tone if severe weather notices are issued 24-hours a day.

The National Weather Service office has back up generation capability to enable them to broadcast weather information to battery operated radios even if commercial power sources are interrupted. A complaint about the older style of NOAA radio was that it broadcast watches and warnings for the entire area covered by the local National Weather Service office whether your county was included in the watch/warning area or not.

The newer NOAA radios have a specific code built into them which allows you to receive only the watch/warning information issued for your county. And, NOAA radio can be used by Emergency Management to broadcast other emergency information that is not weather related. Severe weather forecasting has improved immensely over the past few years due to improved technology. Information now issued is very timely and forecasts indicate what time a storm could be entering your particular area and the severity of it allowing you and your family to take protective actions.

Watches
This is an awareness issue. When a severe weather watch is issued, it simply means that conditions are favorable for the development of severe weather in and close to the watch area. At this time, people need to check their emergency kit to and be prepared to move to a place of safety if threatening weather approaches.

Warnings
A warning is issued by the National Weather Service when radar, or a storm spotter, detects severe weather. Information in the warning will include the affected areas and the threats associated with the storm. Those in the warned area should seek shelter immediately. Last year, a severe thunderstorm drove hail through windows and across rooms in the Sutherland area. Severe thunderstorms can produce tornadoes with little or no warning. Occasionally, warnings can be issued without a watch already in effect. Warnings will be issued by the E911 center over cable television when received from the National Weather Service. But, depending on the age of your TV you may, or may not, receive them. This is due to a technical issue with the cable TV operator, not the E911 center. A NOAA weather radio is particularly important if you have satellite TV because you will not receive local warning information over satellite TV.

Sirens
There is misunderstanding as to what the sirens are supposed to accomplish. Most folks think the sirens are designed to wake them up out of a sound sleep in their homes. Depending upon the location of the siren and the direction and speed of the wind that may happen. But, the fact is the sirens are designed to alert people who are outside that something is occurring and that they should go inside and listen to the media for information. Federal law limits the audio output of sirens so that they don’t damage the hearing of those very close to them. While most people want to hear the sirens, the problem becomes one of “NIMBY”.

In other words, we need sirens, but “Not In My Back Yard”. A few years ago, the city of North Platte moved some sirens in order to provide more effective coverage of some areas of the city. All areas of the city are covered by at least one siren. Most areas are covered by two sirens that overlap the coverage area. And this does not include the sirens at Bailey Yard. Each siren covers an area of three square miles. In North Platte, a policy has been in effect for a number of years that sirens will be sounded if a tornado is approaching the city and gets within five miles of the city. This policy also applies to the Lake Maloney area for which the E911 Center controls the sirens.

MARITIME NOTES

Stricken cargo vessel off Esperance
31st March 2008, 15:30 WST

A Bahamas registered cargo ship is sitting 150 nautical miles off the Esperance coast after a fire forced it to shut down its engines.

Emergency services crews in Esperance are on standby while they wait to hear whether an evacuation or rescue is required.

The vessel, MSC Lugano, reported the fire to the Australian Maritime Safety Authority at 12.30pm today sparking an emergency response that included a search and rescue aircraft being sent from Perth to monitor the vessel.

A spokesperson for AMSA said the fire has been extinguished and the vessel's master was waiting for the engines to cool before the extent of the damaged could be assessed.

The spokesperson said none of the 25 crew had been injured in the fire and the ship was expected to restart its engines later this evening or by tomorrow.

"There are no pollution issues, the vessel is at anchor and not drifting, it is not sitting in any shipping lanes and no one is injured," the AMSA spokesperson told the west.com.au.

The 35958 tonne ship was travelling from Adelaide and Fremantle when the fire started.

JANE HAMMOND

RS

Tuesday, April 1, 2008

A paper worth reading!

Information Seeking Behavior and Viewpoints of Emergency Preparedness and management professionals concerned with Health and Medicine

Final Report

Prepared for the National Library of Medicine

By Murray Turoff and Starr Roxanne Hiltz

March 6, 2008

Executive Summary

A study for the National Library of Medicine (NLM) was conducted to assess the information requirements for health-related issues in emergency preparedness and response. The overall goal of the study was to identify the views of potential users about the most significant knowledge, information, and services they are seeking, some of which might be incorporated into the development of the Disaster Information Management Research Center (DIMRC) planned by the National Library of Medicine or into other related efforts.

The emphasis of the study was on determining the current information seeking behavior, existing preferred sources of information, and unmet information needs of professionals involved with the medical and public health aspects of emergency planning, preparedness, and response. The report summarizes responses to questions around the following topics: current sources, desired sources, organizing the information, examples of important materials and missing materials on the Web, librarian roles, information needs in extreme events, methods for dealing with information overload and organizing information, international issues, and level of experience with NLM resources. Detailed appendices include examples of grass roots efforts to mitigate information overload, a copy of the self report guide, a complete compilation of responses organized by type of respondent, and a list of international websites compiled by one of the respondents.

The study results address a full range of information needs, including the formal published literature, comprehensive databases for the management of specific types of disasters, practice-based documents that are typical of the gray literature, aids to developing and maintaining practitioner documents, and improved methods of organizing information of all types. Roles for librarians as well as disaster community experts were identified for enhancing access to important information at the time it is needed. Continued

Elementary Students Prepare for Weather Disasters

Severe weather season will soon be upon us and kids in the Kearney area will soon be a little more prepared to plan for it.

The Kearney Fire Department's safety trailer was on hand today as students from Bryant Elementary learned about severe weather. Firefighters taught students what to do when a tornado strikes as well as how to plan for a weather disaster.

The trailer will visit every school in Kearney before severe weather week April 5th through the 9th.

Disasters - Preparedness and Mitigation in the Americas Mar 2008

Peru Rebuilds Health Services Affected by the 2007 Earthquake

PAHO/WHO, with the support of the Spanish Agency for International Cooperation (AECID) and the Swedish International Development Cooperation Agency (SIDA), are supporting Peru's Ministry of Health and regional authorities with the health needs resulting from the earthquake of 15 August 2007 in Ica.

The project encompasses the construction of a maternal and child center in Pisco; recovery of services in the primary health network of Ica and Huancavelica; strengthening technical capacity for the epidemiologic surveillance system; improving the regional public health laboratory; and increasing coordination for disaster and emergency response among different sectors at the national, regional, and local levels by setting up Emergency Operations Centers and developing technical capacity.

The 7.9 magnitude earthquake, which affected several provinces, killing 519 people, injuring 1,366, and affecting 863,597 people. The public and social security health networks suffered considerable damage. According to official reports, 11 facilities were completely destroyed and 111 suffered different levels of damage. The 110-bed San Juan de Dios hospital was the most severely impacted. In addition to the health services, Pisco's water and sewerage systems were severely affected. There are major diffi culties in the process of latrine construction and supply of safe water, both in terms of quantity and quality. The management of solid waste, surveillance of food management, and proliferation of harmful fauna continue to be matters of concern.

For more information on progress in restoring health services in this area, contact Dr. José Luis Zeballos,at jzeballo@per.ops-oms.org.

Yellow Fever Outbreaks in the Americas

Yellow fever, commonly found in the tropical regions of South America and Africa, has two epidemiological cycles: jungle and urban. In the jungle cycle, the virus circulates in the primate population and humans are infected when they enter the jungle and are bitten by infected mosquitoes. Urban yellow fever was eradicated from the Americas (the last cases occurred in 1942 in Brazil). In mid-January of this year, Paraguayan health authorities detected an outbreak of jungle yellow fever.

The clinical manifestations of yellow fever virus infection are acute fever and jaundice (yellowing of the skin and eyes), followed by hemorrhage in 15% to 25% of infected patients. Case fatality can reach 50%.

Since the 1970s jungle yellow fever cases were limited to the northern region of South America. Between 1985 and December 2007, a total of 3,837 cases of jungle yellow fever and 2,229 deaths were reported.

In 2007 and at the beginning of 2008, six states in Brazil (Goias, Federal District, Mato Grosso do Sul, Minas Gerais, Tocantins, and São Paulo) recorded an intense and extensive increase in epizootic yellow fever. These outbreaks of the disease in animal populations were confirmed by laboratory and/or by clinical-epidemiological criteria through the State Health Secretariats. In January and February 2008, human cases were reported in three states (Goias, Mato Grosso do Sul, and the Federal District); of the 26 confirmed cases, there were 13 deaths. While the affected areas have high vaccination coverage, health authorities intensified vaccination campaigns for individuals over six months of age who had not been immunized previously and/or reside in/or frequent affected areas.

As of 21 February 2008, seven cases of yellow fever had been confirmed in Paraguay, all inthe rural area of San Pedro Department, about 300 km northeast of Asunción, the capital. Five other suspected cases were reported in Central Department, which neighbors Asunción; four of these cases died with signs and symptoms highly suggestive of yellow fever. If these cases are confirmed, it would validate the circulation of the virus in urban areas.

In response to these outbreaks, the authorities have expanded epidemiologic surveillance for the detection and testing of suspected cases. Yellow fever vaccination has been intensified in Asunción, Central and San Pedro departments, and in border areas in order to protect the population living in high-risk areas.

To achieve this level of coverage, approximately 3 million doses of vaccine are needed. Thanks to the support of PAHO/WHO, 850,000 doses are being sent from Brazil, 144,000 from Peru, and 2 million doses from the WHO Global Fund. With the support of the Spanish Agency for International Cooperation (AECID), the U.S. Office of Foreign Disaster Assistance (OFDA/USAID), and the Government of Italy, PAHO/ WHO has been able to implement emergency projects to intensify epidemiologic surveillance and vector control, increase laboratory diagnosis, expand communications about the risk, and carry out vaccinations in at-risk areas.

In Argentina, authorities reported that on 17 January 2008 dead monkeys were found in Piñalito park, in the department of San Pedro, province of Misiones. In February, yellow fever was confirmed in one of the primates through molecular techniques. Despite the high vaccination coverage in the area, authorities have intensified vaccination activities for previously unimmunized individuals who reside in or travel to the area.

Currently, the recommended yellow fever vaccination strategy is to direct efforts at the population that lives in, or is traveling to the areas where epizootics or human cases were recently registered and where risk of transmission exists. This approach avoids indiscriminate mass vaccination or revaccination.

PAHO/WHO is providing technical support through advisers from country offices and headquarters, in accordance with requests from the countries.

For more information, write to ugarteci@paho.org. In addition, the publications Control of Yellow Fever—Field Guide and Zoonoses and Communicable Diseases Common to Man and Animal, 3rd edition, can be consulted at http://publications.paho.org.

Floods: History Repeats Itself in Bolivia

The heavy rains produced by the La Niña phenomenon have left nine Bolivian departments under water. Flooding in Beni, Chuquisaca, Cochabamba, La Paz, Oruro, Pando, Potosí, Santa Cruz, and Tarija have affected 73,776 families and caused 63 deaths. The most affected areas are Trinidad, capital of the department of Beni (with 20,000 affected families) and the department of Santa Cruz (19,818 affected).

The floods reveal once more how vulnerable the population is to chronic hydrometeorologic disasters. There continue to be deficiencies in managing nutritional requirements and shelters and in gathering health information in remote areas.

Since November 2007, Bolivia has suffered from climatological phenomena that, according to experts, are more severe than those caused by El Niño at the beginning of 2007. The World Food Program (WFP) has reported that 80% of the people who suffered from floods in early 2007, suffered again with the recent heavy rains. The flooding has increased the risk of epidemics and there have been reports of cases of dengue, yellow fever, hemorrhagic dengue, hanta virus, malaria, conjunctivitis, diarrheal diseases, leptospirosis, and respiratory diseases.

PAHO/WHO has concentrated its efforts on coordinating disaster response in the areas of international cooperation, epidemiologic surveillance, vector control, mental health care, logistical support, and resource mobilization.

For more information, write to cgarzon@ecu.ops-oms.org

Investigating Weather Systems in the Montessori Classroom

North Carolina is in a severe drought. Currently, we are short approximately 10.5 inches of rain for the past two years. Severe water restrictions are in effect and hearing that neighboring towns have less than 100 days of water left is a frequent occurrence. That being said, we are entering our rainy spring season which also brings months of tornado warnings. Naturally curious, children want to know what causes weather, especially severe weather.

The Montessori classroom is a great place for children to learn, explore, and research naturally occurring phenomenon such as thunderstorms, hurricanes, and tornados. These concepts are usually introduced during the upper elementary years. Here, in North Carolina, we experience both hurricanes and tornados and this is enough to spur discussion and interest. If you live someplace where these weather systems do not occur, you can peak student interest by announcing that there are approximately 40,000 thunderstorms around the globe each day and that the class will have an opportunity to investigate how thunderstorms, hurricanes, and tornados form.

Before presenting these lessons to the children, it is important to have illustrative charts made of sea and land breezes, cold fronts, and warm fronts, as well as a map of high and low pressure systems and a variety of photographs (or video) of thunderstorms, hurricanes, and tornados. There is also a variety of vocabulary that needs to be explained before children can begin their investigations.

  • Sea breeze
  • Land breeze
  • Cold front
  • Warm front
  • High pressure system
  • Low pressure system
  • Convection
  • Coriolis effect

It may be helpful to watch the weather reports together over a period of several days in order to discuss and understand the terminology. You might also gather the weather report over a period of about two weeks and make predictions as a class as to what weather will be developing.

For more information for teachers, visit the National Hurricane Center website.

For informative, interactive games for students, visit Federal Emergency Management Agency website.

NAMC’s Upper Elementary Physical Geography curriculum manual provides background information and presentations on many weather related topics, including: Weather Systems and Weather Maps, Investigating Hurricanes and Thunderstorms, and Investigating Cold and Warm Fronts.

By AMANDA PODGORNY

When disaster strikes, strike back.

Preparing yourself for a natural disaster is not as difficult as it may seem.

Rich Gallati, operations manager for the DeKalb chapter of the American Red Cross, said there are three actions to take to be prepared for an emergency.

“What we’d recommend is to first get a first–aid kit and some first–aid training,” Gallati said. “Second, make an evacuation plan from where you are working or living, and the third step is to be informed.”


The American Red Cross offers numerous items for emergency preparedness.
These items include, but are not limited to: flashlights, AM/FM radio, emergency blankets and particle masks, as well as adult and youth comfort kits that include hygiene items. The youth comfort kit has crayons and a coloring book, as well as hygiene items. “The Illinois Department of Health does not do anything different from season to season,” said Melaney Arnold, with the Department of Health.

MARITIME NOTE

UK – update re wreck of MSC NAPOLI

The UK Maritime and Coastguard Agency (MCA) issued a Press Notice regarding the wreck of the MSC NAPOLI. In May, the salvor is scheduled to commence the breakup and removal of the remaining portion of the stern section. Work is expected to take approximately five months. (3/27/08).

Ships continue on way after collision in Mackinaw Straits; No pollution or spills reported

The U.S. Coast Guard continues to probe a collision that occurred Friday when a freighter went to the assistance of another vessel mired in ice in the Straits of Mackinaw.

Both the Cason J. Calloway and the American Republic were damaged, but neither took on water, Coast Guard Sector Sault Sainte Marie reported.

Marine inspectors checked both ships, and they were allowed to continue their voyages Saturday morning, said command duty officer Keith West.

The 767-foot Calloway, a USS Great Lakes Fleet self-unloader, travelled to Gary, Ind. for repairs and to unload its cargo of iron ore.

The Republic, a 634-foot self-unloading bulk freighter, owned by American Steamship Co., headed to Sturgeon Bay, Wis. to be repaired. The collision occurred about 3:40 p.m. when the Calloway was trying to assist the Republic, which was caught in the ice, about 15 miles west of the Mackinac Bridge.

The Calloway attempted to clear the ice impeding the other vessel when it sheered in the ice and made contact with the Republic.

Both freighters were damaged on the starboard side of their forward peaks.

No pollution or spills were reported, West said on Sunday.

A helicopter crew from Air Station Traverse City surveyed the collision site Friday and confirmed there was no sign of pollution

Ice congestion in the Straits, which connects Lakes Huron and Michigan, 87 kilometres south of Sault Ste. Marie, is heavy.

"Depending where you are at, it's a couple of inches to 18 inches of ice,'' said West, who indicated there wasn't much shipping traffic in the Straits Sunday.

RS